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  • Please be on time for all lessons.

  • Swim diapers are required for babies & toddlers.

  • Do not feed your child approx. 3 hrs prior to their lesson.

  • A parent or responsible adult must be present at all lessons.

  • If we are unable to meet your needs, we will call or email you for additional availability or refund the lesson charges.

  • There is a $30 fee to cancel/reschedule any lessons that have already been confirmed.

  • One re-schedule for every 10 lessons per child (at $30 fee). After that, all lessons added are $55.

  • There is a full charge for ALL "No Shows" and/or lessons cancelled after 9am the day of scheduled lesson time.

  • We do our best to uphold swimmers schedules. In the event of inclement weather or other circumstances, we may need to reschedule, do a last minute teacher change, or refund lessons affected.

  • We may ask you to be out of sight/ out of mind during your child's first few lessons. This is to help your child bond with their teacher, building their confidence, love, and trust.

  • A great way parents can contribute to their child's lessons is to remain positive & give lots of praise! Even if there are tears, talk about swim lessons lots and be excited about their progress!

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