POLICIES
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Please be on time for all lessons.
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Swim diapers are required for babies & toddlers.
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Do not feed your child approx. 3 hrs prior to their lesson.
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A parent or responsible adult must be present at all lessons.
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If we are unable to meet your needs, we will call or email you for additional availability or refund the lesson charges.
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There is a $30 fee to cancel/reschedule any lessons that have already been confirmed.
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One re-schedule for every 10 lessons per child (at $30 fee). After that, all lessons added are $55.
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There is a full charge for ALL "No Shows" and/or lessons cancelled after 9am the day of scheduled lesson time.
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We do our best to uphold swimmers schedules. In the event of inclement weather or other circumstances, we may need to reschedule, do a last minute teacher change, or refund lessons affected.
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We may ask you to be out of sight/ out of mind during your child's first few lessons. This is to help your child bond with their teacher, building their confidence, love, and trust.
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A great way parents can contribute to their child's lessons is to remain positive & give lots of praise! Even if there are tears, talk about swim lessons lots and be excited about their progress!
