POLICIES

Please be on time for all lessons.

Swim diapers are required for babies & toddlers.

Do not feed your child approx. 3 hrs prior to their lesson.

A parent or responsible adult must be present at all lessons.

If we are unable to meet your needs, we will call or email you for additional availability or refund the lesson charges.

There is a $30 fee to cancel/reschedule any lessons that have already been confirmed.

One re-schedule for every 10 lessons per child (at $30 fee). After that, all lessons added are $55.

There is a full charge for ALL "No Shows" and/or lessons cancelled after 9am the day of scheduled lesson time.

We do our best to uphold swimmers schedules. In the event of inclement weather or other circumstances, we may need to reschedule, do a last minute teacher change, or refund lessons affected.

We may ask you to be out of sight/ out of mind during your child's first few lessons. This is to help your child bond with their teacher, building their confidence, love, and trust.

A great way parents can contribute to their child's lessons is to remain positive & give lots of praise! Even if there are tears, talk about swim lessons lots and be excited about their progress!